Customer Segmentation

Go beyond simplistic segmentation. Unlock the power of advanced, holistic customer insights integrated seamlessly into your commercial decisioning platform.

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A colorful bar chart displaying various heights, labeled ROI by Customer Segment, representing data across multiple customer segments with bars in green, blue, purple, and yellow hues.
A colorful bar graph is displayed on a tablet screen, showing data with bars in blue, green, yellow, orange, and purple. The tablet is tilted slightly, and the background is mostly blank.
A white rectangular financial dashboard with a green bar, a +11.7% increase, and $5.00M displayed, set against a black background. Most details are blurred except for the key numbers and chart.
A small, modern dashboard widget showing a green upward arrow, +17.7%, bars in a bar chart, and a value of $5,700M on a white background with a shadow.
Leader in the 2024 Gartner® Magic Quadrant™ for Marketing Mix Modeling Solutions

See why Gartner® has named us the leader in Marketing Mix Modeling Solutions. 

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C-Suite Challenges in

Customer Segmentation

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Finance
Without clear connections between segmentation and growth drivers, finance teams struggle to incorporate segmentation into planning. 
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Marketing
Marketers lack understanding of how their spend impacts segment-specific acquisition, retention and growth goals. 
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Analytics
Segments disconnected from core planning metrics may provide interesting insights but strike out on useability. 

Sharper Acquisition. Stronger Retention. Faster Growth 

Your customers are complex. They have aspirations, preferences, and influences that are far more intricate than traditional segmentation can show in surface-level demographics and historical data. Our Commercial Analytics solution offers the refined, actionable insights you need to create optimized plans that target each customer segment effectively.

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*This is a visual representation of the platform for illustrative purposes only. It does not reflect actual functionality.
Commercial Analytics GPS Enterprise UI dashboard navbar strategic planning and optimization
A simple navigation menu with six tabs: Dashboard, Customer Insights (selected), Driver Summary, Waterfall, Allocate due to, Response cases, and Details, displayed on a white background.
Three dashboard cards show: Total spend ($6,983.91, up 0.1%), Revenue ($57,254.76, up 43.3%), and ROAS (8.21, up 43.9%). Each card displays a bar graph and comparison to previous period.
A web form titled Customer Insights with dropdown menus and checkboxes for Client, Service, Variety, Grower/Product, Show excluded clients, Show trade sales, and Show loglist. Some options are selected.
Commercial analytics GPS Enterprise UI dashboard chart bars alternative
Bar chart titled “Revenue by Customer Segment” showing eight segments, with revenues ranging from about $950K to $1.13M. Johanson LLC has the highest revenue, and Romaguera-Crona the lowest.
A bar chart labeled ROA by Customer Segment compares Financial, Commercial, Corporate, Consumer, Business, Small Business, Personal, and Retail segments, with values ranging from about 0.28 to 0.38.

Real Brands.
Real Growth.

All Success stories

One of the biggest moments for Carter’s was really getting a better understanding of how our different decisions and investment strategies are affecting new customer acquisition versus existing customers. By better understanding holistically how the different types of decisions that we’re making are driving repeat purchases for existing customers and then also bringing in new customers, that helps us have a better understanding of overall business performance.

Mike Menkes
Group Senior Vice President. Analytic Partners
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A Gartner Magic Quadrant graph for Marketing Mix Modeling Solutions, November 2024, showing Analytic Partners and Ipsos MMA as Leaders; other companies are placed in Challengers, Niche Players, and Visionaries quadrants.

Achieve Commercial Intelligence with Our Industry-Leading Solution 

Our Commercial Analytics solution does so much more than customer segmentation. See why Gartner® recognizes Analytic Partners as a Leader in the 2024 Gartner® Magic Quadrant™ for Marketing Mix Modeling Solutions

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Expand Your Intelligence

Discover the breadth of intelligence and depth of insights you will gain with GPS-E.

FAQs

Customer Segmentation

Customer Segmentation is the practice of grouping customers based on shared characteristics, enabling more targeted marketing campaigns. Traditional segmentation relies on siloed customer data or one-off customer surveys. To maximize impact, segmentation should be multi-dimensional to account for media, external market forces, and other factors that impact customer behavior. 

Commercial Analytics takes traditional, siloed customer segmentation to the next level by integrating brand, financial, operational, and external factors to form a holistic and adaptive view. GPS-E guides leaders beyond static segmentation, enabling them to make informed decisions based on the most current information and develop planning scenarios in real time. 

Only Commercial Analytics with multi-dimensional modeling and predictive intelligence enables marketers to understand their audiences better and measure how messaging campaigns impact purchase and repurchasing behaviors. Your segments and recommended actions will directly connect with actual business outcomes, like increased revenue, extended retention, and long-term growth. 

With our comprehensive Commercial Analytics solutions, enterprises can tie segmentation to key business goals, including: 

  • Increasing customer lifetime value by identifying and nurturing high-value customers
  • Boosting retention and reducing churn rates by quantifying media’s influence on the likelihood of staying and repurchasing 
  • Increasing marketing ROI by shifting investment towards customer groups that drive the highest returns
  • Supporting revenue growth and profitability by ensuring segmentation strategies align with financial goals, even across multiple KPIs.

Say goodbye to outdated measurement.

Say hello to Commercial Intelligence. 

With your vision and our expertise combined, your brand’s potential is unlimited. Contact us to learn more about Analytic Partners, schedule a consultation, or get answers to your most pressing questions.

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